The Empress Palace, Surrey
About the Hotel
Empress Palace Hotel offers a
Rooms & Amenities
Rooms at Empress Palace Hotel are
Dining & Nearby Options
Guests can enjoy access to a
Services & Local Area
The hotel features a
Entertainment & Activities
Empress Palace Hotel is situated close to notable landmarks such as
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Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Location
Reviews and Ratings
My stay at The Empress Palace Hotel was a bit of a mixed bag. The room was spacious and clean, but I faced some challenges upon my arrival, which dampened the first impression. The staff were generally polite, yet some interactions left me feeling less than satisfied. Overall, it was comfortable enough for a one-night stay, but I might reconsider for longer visits.
My stay at The Empress Palace Hotel was quite the mixed bag. I really loved the superior suite I booked, as it offered a private bath and was super neat. The location was fantastic, nestled in a quiet area with an amazing garden. However, my overall experience was marred by the initial confusion at check-in, which left me feeling uneasy about the establishment. Overall, I'd rate my stay as a 7.
My stay at Empress Palace Hotel was quite disappointing. While the location was good, the overall experience was marred by misleading representations and poor service.
My experience at The Empress Palace Hotel was quite disappointing. From the moment I tried to check in, it felt more like a scam than a legitimate hotel stay. The room I initially booked was never available, and the person on the phone seemed more interested in getting my credit card details than providing proper service.
My stay at The Empress Palace Hotel had its ups and downs. The location was perfect, but I faced a few significant issues with the service and room description. Cleanliness was noted, yet the overall experience left much to be desired.